A Service Operation Center That Is Aligned to Your Business Needs

Our Mission Statement

“To Protect, Detect, Support and Change the Technology that Runs your business.”

We Have Been in the Business for More than 30 Years

Business Team Seated Around Meeting Table in Modern Office

Our team of executives, managers and staff have been providing technology support services for our clients for over 30 years. Twelve years ago, we chose to expand our services globally. Through tremendous growth and proven processes, we continue to focus in the areas of 24x7 Information Technology Support Services for Security, Infrastructure Monitoring and Management, End User Support and Voice and Data Engineering Services.

We provide a US Based Dedicated Services Operations Center Support Team with all team members background checked and HIPAA certified. Our service portfolio is built on a proven operational framework around the NIST and CIS Controls, ITIL Framework, Help Desk Institute (HDI), Project Management Institute (PMI) principles and Six Sigma for Reporting and Analytics. Our delivery model is flexible and agile allowing us to scale as your business grows.

A Mission of Excellence

Our commitment to our clients is to provide an intimate and responsive relationship delivering a complete range of managed services 24/7/365 from our headquarters in North Carolina. We constantly strive to evolve our technologies, leveraging the best our partners have to offer, and provide operational efficiencies so we can deliver superior customer service.