About Us

We are a US-based service operations center specializing in security operations (SOC), network operations (NOC), service desk (SDX), voice/data/network engineering and project management. 

Partner with NOCDOC to extend your capacity and make your business resilient to everything from cybersecurity risk to short-staffing in your IT department. Our tailored approach fits your business like a glove.


Why work with us?

Working with a trusted IT partner like NOCDOC allows you to focus on your business while we manage critical day-to-day operations, expanding your capacity to meet the needs of your customers.

Economies of Skill

We have 30+ years of experience in providing technology support services. All team members are background-checked, drug tested, and HIPAA certified.

Economies of Process

Honed by experience, our delivery model gives your business the edge when it comes to developing your precise, comprehensive solution.

Economies of Tools

Choosing the right tool for the job is half the battle in maintaining operational excellence. We evolve our toolset so you don’t have to.

Economies of Brands

Experience seamless extension of your operations with white-labeled resources and custom contact information to match your business.

Let us tailor a service offering that fits your business like a glove.

Our Mission

NOCDOC’s mission is to protect, detect, support and change the technology that runs your business. Our primary goal is to deliver superior technology service operations to our clients across all industries.

NOCDOC is different because we strive to integrate flawlessly with your team to deliver superior solutions. We offer a wide range of services, and we honor our strengths. We work with you to customize our approach to the appropriate level of service and capabilities.  

We complement your operations; we don’t compete with them. By extending your capacity, we free you up to focus on your business goals and objectives. Our tailored service offering fits your business to give you exactly what you need, when you need it.


Our History

Over the past 30+ years, the NOCDOC team has provided best-in-class technology support to clients of every kind. From MSPs to law firms to auto shops, we’ve seen it all, and put that experience to good use.

After experiencing tremendous growth more than a decade ago, we expanded our service offerings to clients with global reach. Whatever your goals are, we support the operational technologies that run your business. Headquartered in North Carolina, our team is based in the US, where we provide 24/7/365 support to clients in every time zone.

NOCDOC has evolved to meet the needs of businesses of all sizes requiring a managed service solution which would provide local technology support services that specialize in scalability. NOCDOC is known for delivering enterprise-level solutions and developing best practices for growing businesses. 

Like our technologies, we constantly evolve our approach to optimize the protection and value we provide each client. Dependability, agility, and responsiveness are pillars of our service. 

Learn how to protect your brand and build cyber-resilience today.

Our Team

Staale Swift

President/Chief Executive Officer

Staale has more than 30 years of successful experience in business using technology and management services for industry, non-profit organizations, and the military. He has proven himself capable in leadership, business management, program development, sales, data center operations, strategy, planning, operations, technology and the delivery of services. Staale is known for his problem solving, technical, written and oral communication skills. When Staale isn’t busy chasing his grandchildren, he’s also a founder and current board member of the Oar Foundation, which provides critical resources for various humanitarian projects around the globe.

Robin Yates

Executive Vice President

Robin has a track record of success in professional business development, putting more than 30 years of technology industry experience to good use. His strong leadership brings immediate growth and impact to the organizations he works with. Robin’s management style is all about producing impeccable results for his accounts and for his teams. You might catch a glimpse of Robin’s guitar on video calls. He’s an avid musician, and often plays in his office while he’s thinking through a challenge.